Dell Desktop and Workstation systems
When you power cycle the hard drive, the drive appears to be inaccessible. This issue affects Seagate Barracuda 7200.11 Family SATA drives with version DE12 firmware and a date code prior to December 8, 2008 (PPID Date code: 8C8). See Table for a description of the drives affected.

Manufacturer	Technology	Capacity	Speed	Size	Data Access Speed	Type	Model Number	Dell Part Number
Seagate (Barracuda 7200.11)	SATA	500 GB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K	ST3500620AS	FY291, RU596
Seagate (Barracuda 7200.11)	SATA	750 GB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K	ST3750630AS	GP218, XR710
Seagate (Barracuda 7200.11)	SATA	1 TB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K	ST31000340AS	RN225, WK405

Dell PowerEdge and PowerVault systems
The Seagate 3.5" 7.2K Nearline SATA Barracuda ES2 drives running MA07 have a potential to hang after a power cycle which may result in data becoming inaccessible.
Hard Drives Affected:  Seagate 3.5" 7.2K Nearline SATA Barracuda ES2 (see Table for description)

Dell Part Numbers Affected:

Manufacturer	Technology	Capacity	Speed	Size	Data Access Speed	Type	Model Number	Dell Part Number	Firmware
Seagate (Barracuda ES.2)	SATA	250 GB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K 250	ST3250310NS	CX424	MA07
Seagate (Barracuda ES.2)	SATA	500 GB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K 500	ST3500320NS	JU643	MA07
Seagate (Barracuda ES.2)	SATA	750 GB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K 750	ST3750330NS	NN987	MA07
Seagate (Barracuda ES.2)	SATA	1 TB	7.2K RPM	3.5"	3 Gbps	SATA 7.2K 1TB	ST31000340NS	DP279	MA07

 

Drive Recovery
In the event your drive is affected and you cannot access your data after a power cycle, the data still resides on the drive and there is no data loss associated with this issue. If your drive is no longer accessible, click here to contact Seagate directly for further assistance. If the inaccessible drive is in a RAID array, there may be limitations to the recovery and reinstatement of your drive, please consult with your Seagate agent for details.